Centerra Mirage

New parent who has been trying to get my kids registered. I have stopped by school office several times, no one answers the door. I have called numerous times and no one answers. Mind you this was all within normal school hours. Finally my kid was able to get an answer at the side office door (so these workers are literally inside as I am ringing the bell to get in at the front door!) So I go to the side door and was told (by someone who already had all her bags in hand ready to go) that the office closes at 3:30 AND IT WAS ONLY 3:25 OR 3:27 AT THE ABSOLUTE LATEST! mind you I was there earlier than that standing at the front door waiting... all this just to drop off paper work that was all completed and signed, I needed no copies, literally all that was needed was to take it and say "Thank you, I can process this in the morning. I will give you a call if anything else is needed" but NO! I got no help. Horrible customer service! At this point I do not want to send my kids here. This has been a pain and nothing but frustration.

For the 2nd year in a row, my grandson wa supposed to get an honor roll certificate at the award ceremony but didn't get called up to receive it. Apologies were accepted the first year but this 2nd year is unacceptable! They said they forgot to write up the award. Again, unacceptable! I would have loved to get a picture of him holding the award with his classmates.

My three children were attending this school until my middle child who is 6 and has a severe speech disorder came home with a large bruise on his arm that was clearly inflicted by an adult (staff member). The principal did nothing about this, in fact she didn't even apologize for this happening to my son. The principal cares more about covering this incident up and not taking responsibility for it rather than find who did this to my son and stop it from happening to another child. Overall even aside from this incident this school lacks resources and leadership including principal and vice principal lack morals and should find a different sector to work in besides education. They are horrible at their jobs, despite multiple attempts to help them be sufficient for my child they are sorely lacking in multiple areas.

I read all the reviews and I cannot relate, I've had an AWESOME experience at this school. The teachers are amazing and the office staff is great!!! Both Principal and Vice Principal are the best. My kids so far have enjoyed being at Centerra, can't wait for this new school year to begin. I think the only thing they lack is parent participation with PTSA, but hopefully this will change.