Customer Service

Who are you guys? is comprised of a lot of hard working folks who believe that finding the perfect neighborhood is just as important as finding the perfect home. We are a full-service brokerage that will help you find the right neighborhood and home for you.

Does cost me anything to use?

No, is free to use.

How does make money? is a full-service brokerage. We are compensated from the seller's commission when you purchase a home. We do not accept money from advertisers or builders. And, of course, our website is completely free to use for all of our visitors.

Where do you get your information?

The listing and sales data on comes from a variety of sources including local multiple listing services (MLSs), county records, data aggregators, local experts, real estate agents and GreatSchools®.

Why don't you show neighborhoods in my city/state?

We are working hard to show neighborhoods and homes for sale in all 50 states. As you can imagine, this is a monumental undertaking but we continue to add new markets every month. If you don't see your city or state featured on, rest assured that we are working hard to make it happen soon.

Why are some neighborhoods missing from your site?

We search far and wide to find neighborhoods to feature on We rely on information from MLSs, real estate agents, builders and people like you to alert us to new and interesting neighborhoods. If you don't see your neighborhood listed on our website, chances are the sources we rely on haven't alerted us to its existence. If you would like to get your neighborhood listed on feel free to contact us.

If there is incorrect information on, how can I fix it?

We strive to ensure the information on our site is up­-to-­date and accurate. But inevitably, there are things that we will miss. If you spot something that needs editing or updating for your neighborhood, please contact us.

My home is for sale, why doesn't it show up

In order for your home to be visible on, it must be listed in the MLS and your agent must have specified that they want your home visible on IDX websites. Additionally, your agent should have specified the subdivision/neighborhood that your home is in. Also, keep in mind that it can often take a day or more from the time your home is listed on an MLS to when it shows up on

Is my contact information published or sold?

No, the information you provide us is shared only with a Agent or Partner Agent for the neighborhood(s) in which you have indicated an interest.

Can I find a rental home on

No, does not list homes for rent. Our Agents specialize in assisting with the purchase or sale of homes. There are a variety of great online resources that help you find rental homes and we encourage you to use those websites.

How do I become an Agent or Partner Agent?

Please see our Agent page.

How do I advertise on your site? does not allow advertising on our site. If your home is for sale and you want it displayed on please make sure your real estate agent has it listed in the MLS. At this time, we do not display homes that are for sale by owner.

How do I report a Security Issue?

If you believe that you have found a security vulnerability on or any of our other web properties, please let us know right away by emailing us at We will acknowledge receipt of your vulnerability report within 3 business days and do our best to send regular updates on our progress. In your report, please include any steps necessary to reproduce the issue.